Last Updated: May 20, 2025
This Privacy Policy describes how American Fence (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website https://americanfenceclt.com/ (the “Site”) and our services, including SMS communications.
Personal Information We Collect
We collect information in the following ways:
Device Information: When you visit the Site, we automatically collect information about your browser, IP address, time zone, cookies, and how you interact with the Site (pages viewed, referring sites, etc.).
Provided Information: When you register online, place an order, request a quote, complete a survey, provide feedback, or contact us, we collect information such as your name, email address, phone number, billing/shipping address, and payment details.
SMS Information: If you opt in to receive SMS/text messages, we collect your mobile number and record your consent.
How We Use Your Personal Information
We use your information to:
Fulfill orders and provide requested services
Communicate with you about your orders, appointments, or inquiries
Send SMS/text messages (with your consent) for order updates, appointment reminders, service notifications, and promotional offers
Detect and prevent fraud or security issues
Improve and optimize our Site and services
Provide targeted advertising and marketing communications
SMS/Text Messaging Compliance
As required by The Campaign Registry (TCR) and mobile carriers:
Consent: By providing your mobile number and opting in, you consent to receive SMS/text messages from American Fence regarding appointments, service updates, and promotions. Message frequency may vary.
Opt-Out: You may opt out at any time by replying STOP to any message. You will receive confirmation of your opt-out. For help, reply HELP or contact us at 704-523-4936.
Message and Data Rates: Message and data rates may apply. Check with your carrier for details.
Data Use: Your mobile number is used solely for SMS communications as described and is not sold to third parties. It may be shared with our SMS platform provider and carriers as required to deliver messages3457.
Security: We use commercially reasonable measures to protect your information from unauthorized access or disclosure.
Retention: We retain your information as long as necessary to provide services or as required by law. You may request deletion of your data at any time.
How We Share Your Personal Information
We share your information with:
Payment processors for secure payment handling
Email and SMS communication providers (including TCR-registered SMS platforms)
Security and fraud prevention partners
Analytics and advertising services
Legal authorities as required by law
We do not sell your personal information.
Email Marketing
If you make a purchase or opt in to receive emails, you agree to receive communications such as newsletters, promotions, and updates. You may unsubscribe at any time by following the instructions in our emails.
Behavioral Advertising
We may use your information to provide targeted advertisements. You can opt out using the following links:
Your Data Protection Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, contact us at the details below.
Third-Party Websites
Our policy applies only to our Site. We are not responsible for the privacy practices of third-party websites.
Changes
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
For privacy inquiries or to exercise your rights, contact:
Phone: 704-523-4936
Mail: 421 Lissom Lane, Charlotte, NC 28217